The REI guys replaced my bent real derailuer and enabled me to complete my 7th CNC. Did they do something that kept you riding, too?
I'm sending a thank you note to Bill Britt, Chairman. His address is simply REI, Sumner Washington, 98352.
Drop Mr Britt a line and let him know how the REI guys helped you. They were available, they were there for us for long hours each day, they worked hard, they were great bike mechanics, and they were friendly, too. And could you beat the price? Thanks, Curtis and friends, ya'll were great once again!
Jack
PS or you can go to www.REI.com and use the 'contact us' button. I feel a short handwritten note stands out from the electronic chatter...JMO.